Processing and Transit Times

Unless otherwise indicated at the time of order, TNT Glitters ships all orders within 1-3 business days. The vast majority of orders ship within 1 business day.

Shipping transit times can vary widely. Most of our orders are shipped via USPS, and they generally deliver between 3 and 7 business days after being picked up by USPS. Occasionally we ship via FedEx or UPS, both of whom usually deliver between 2 and 5 business days after receiving the package. All couriers experience delays at times. Please note, we have no control over their transit times or delays.

You will be sent a tracking number by email (you can also find it under My Orders). With USPS, it is not uncommon for a package to drop off the tracking radar for a few days before reappearing a day or two before delivery. We are unable to report a package as lost until it has gone 10 days without any tracking activity. Tracking activity includes statuses such as "Your package is arriving later than expected." If your package shows no activity for at least 10 days, please contact us at salessupport@tntglitters.com for assistance.

Tracking Shows Delivered, But I Didn't Get My Package!

If the tracking says your package was delivered, but you have not received it, don't panic! Many times, this is easily resolved by a trip to your local post office. Take your tracking number in to your post office and ask them to check the GPS coordinates of the delivery scan (they will not check this by phone - you have to go in person). If the coordinates show the package was delivered anywhere other than your address, ask them to attempt to retrieve the package. It is their duty to do this, but you sometimes have to be insistent.

If they are unable to locate or retrieve your package, please email us at salessupport@tntglitters.com. We try to do everything we can to help ensure you receive your order, however please understand that, as a small business, we can not be responsible for items that have gone missing after being delivered.